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Hearsay - Small data insights


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개발자: HEARSAY PLATFORM PTY LTD
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Hearsay Platform

Improving CX through conversational data integration

Welcome to Hearsay: a ‘do-it-yourself’ platform that helps you have your own customer conversations. It helps you set up your projects, recruit your customers, delivers a conversation flow, records and stores the conversation data marking lots of wow moments and finally delivers you a summary to drop into your own report.

It essentially integrates your conversational data (your small data) with your big data to help understand your customers at a deeper level, improving your brand’s customer experience.